FAQs
More FAQs- Can we contact you outside office hours in case of an emergency?
- How often do I need to get my commercial carpets professionally cleaned?
- Do all staff receive training and development?
ServiceMaster Clean Of St. John's will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
To keep the carpets in your business in good shape, we highly recommend a regular carpet cleaning and maintenance program that helps extend the life of your carpets. It’s best to have your carpets cleaned monthly using our low moisture method to remove soil before it gets ground into your carpet fibres to help alleviate premature degrading. By doing a monthly carpet cleaning, you may only need a deep cleaning carpet service once a year
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.